RESPONSIBILITIES:
- Receive Customer and Vendor creation or modification requests from internal Customers.
- Audit supporting documentation for the creation of Customers and/or Vendors.
- Update key information required for new entries into the ERP Databases.
- Process all modifications requested and supported for customers/suppliers in relevant ERP database.
- Maintain tracking of all requested changes.
- Perform data quality updates as requested by data quality group and/or data stewards.
- Maintain adherence to data process standards, governance and internal audit requirements.
- Continuous adaptation of Master Data processes to meet current business needs.
- Recommend improvements to processes.
- Respond to requestor issues and provide first level of issue resolution.
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INTERACTIONS:
- Maintain relations with requestors in various business units and key Finance/Accounting/Sales associates to ensure high levels of client satisfaction, enhance operational efficiency, open communication, trust and responsibility. Provide key strategic information to MDM Team Lead.
REQUIREMENTS:
Skills /Experience:
- 2 years in Customer/Vendor Master Data Maintenance
- Willing to consider less than 2 years of work experience
- Proficiency in SAP: Processing and reporting (preferably)
- Knowledgeable in Microsoft (Excel, PowerPoint and Word)
- Experience creating, editing, updating records in SAP and ORACLE
- Should have at least 2 years in Customer Service
- Knows how to manage time and handle deadlines
- Strong communication in English and interpersonal skills,
- Proficiency in Microsoft basic applications,
- Should be good in attention to detail
Education: Bachelor’s Degree in 4-year degree preferred in Finance, Accounting, or Business Management
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