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Band 3
Job overview
An opportunity has come up to join the Colorectal team, within the surgery division at QMC as a part time Patient Pathway Administrator.
This role is being offered on part time basis (days to be decided). The post is based at Queens Medical Centre, Nottingham.
Main duties of the job
In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.
As a PPA within the Colorectal team you will be responsible for monitoring patient results and letters and ensuring they are reviewed in a timely manner. The role holder will work closely with the waiting list coordinators and deputy service manager to help ensure local and national targets are met.
In undertaking this role, the employee will be expected to behave at all times that are consistent with and actively supports the Trust values which are detailed below.
Working for our organisation
With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.
Detailed job description and main responsibilities
Maintain databases for patient results and clinics
Work closely with waiting list coordinators to ensure letters are authorised in a timely manner
Responsible for the production of discharge summaries, clinical papers and material for publication from either audio or copy typing.
Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines
Undertake daily peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work.
Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.
Liaising with outpatient administrator re. Appointments and necessary important clinical information to ensure patients are seen on their pathway without delay.
Manage e-mail accounts to retrieve Inter Provider Transfers then record and take any necessary action as appropriate
To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway
Ensure RTT patient data quality is accurate at all times
Adapt a flexible attitude to meet the needs of the service, taking into consideration each department’s unique specialty and the subsequent requirements of such specialist services.
Promote an open friendly working environment
Adhere to Trust policies and procedures relevant to your position.
Participate in a Personal Development Plan.
Person specification
Training & Qualifications
Essential criteria
- 5 GCSE’s or equivalent C or above – must include English
- Computer literate to ECDL standard or equivalent
Desirable criteria
- NVQ level 3 or equivalent
Experience
Essential criteria
- Previous MS Office Experience
- Understanding of patient confidentiality
- Must be able to clearly and accurately convey information verbally
Desirable criteria
- Previous experience of working in the NHS and experience using MS Office, Medway PAS and Notis
- Medical Terminology
Communication
Essential criteria
- Uses correct grammar and spelling
- Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports
Analytical and Judgement
Essential criteria
- Able to use judgement to make decisions in order to solve problems / enquiries
- Works in line standard procedures
Planning and organisation
Essential criteria
- Consistently works to high standards
- Works within prescribed deadlines
Physical skills
Essential criteria
- Frequent use of VDU equipment
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Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
Support with Applications and Interviews: NUH are now able to offer application completion support and interview preparation support. If you would like to be contacted to take up this offer please email wideningparticipation@nuh.nhs.uk providing your name, phone number, and email address and the team will be in touch.
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad.
ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41.90 for enhanced and £21.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
