OUR MISSION
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At Aramark, our mission is to enrich and nourish lives. Every day, we deliver an impact wherever people work, learn, recover and play. And we need talented, energetic, passionate people to help us do it.
YOUR ROLE
Aramark Northern Europe are currently recruiting for a Retail Team Leader to join their team in Galway University Hospital. Reporting to the Retail manager, the successful candidate will be responsible for ensuring best service and safe quality food is served at all times in keeping with customer expectations.
RESPONSIBILITIES
- Assist in completing the store operational requirements by scheduling and assigning
- Comply with Aramark procedures in respect of Opx and system requirements
- Implement Aramark policies and protocols that will maintain future retail operations
- Assist with store targets, scorecard & payroll
- Understand the weekly scorecard for retail store against plan/prior year
- Assist in managing weekly payroll for UHG Retail with Target percentage of net revenue
- Conduct regular 360 audits to make sure the shop is functional and presentable
- Make sure all staff comply with Aramark policies and procedures
- Co-ordinate daily front of house/ back of house retail operations
- Assist in the delivery of a monthly inventory of all shop stock
- Follow and implement Aramark health and safety policy and procedures
- Identify current and future customer requirements by understanding sales mixes
- Act as our store representative and set an example for our staff
- Train new and current employees on proper customer service practices
- Ensure retail unit is merchandised and all stock lines are presented in line with approved planograms
- Respond efficiently and accurately to customer complaints
- In the absence of the Retail Manager, be the lead operator of the retail unit
- Any other duties deemed appropriate by the Retail Manager and/ or Campus General Manager
REQUIREMENTS
- Experience in a supervisor role
- A passion for delivering an excellent service
- Experience with use of Food Hygiene practices example HACCP
- Excellent interpersonal, communication & organisational skills to liaise effectively with various other departments
- Outgoing personality, is reliable & dependable
- Flexible and the ability to work under pressure and prioritise
- Strong attention to detail
- This job will be subject to Garda clearance.
**To be considered for this role you will be redirected to and must complete the application process on the Aramark careers page.
ABOUT ARAMARK
Aramark (NYSE: ARMK) is a leading service and solutions provider within the Northern Europe region. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. Our work strives to contribute to a better world for both people and the planet, including commitments to engage our employees, empower healthy consumers, build local communities, source ethically, inclusively and responsibly, operate efficiently and reduce waste. Aramark employs over 16,000 people throughout Northern Europe.
All applications will be treated in the strictest confidence.
Aramark Northern Europe is an equal opportunities employer.
WE DREAM. WE DO.
