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Please read below to begin your exciting new job application with ACT360 Web & IT Inc.
ACT360 Web & IT Inc is an Web design agency that specializes in providing clients with top-quality, results focused websites. Our specialty is helping our clients to create websites the fulfil their purpose, with a special emphasis on more technical sites.
This focus makes us a valuable partner in our client’s business, we focus on doing what the client needs to achieve their broader business goals, not just what they are asking for. To do this we need an website project manager who is able to dig deep with our clients to understand their goals, create realistic timelines and crush them, and is able to facilitate measurable results with our clients.
Day to day in the position:
You will be the front line of interaction with the clients, you should enjoy working with people, collaborating with an amazing development team, and organizing small and medium side projects (10 - 1500 hours). Our team is under 10 people, but we get a lot done! We have a light and friendly virtual attitude, we meet daily for standups, have bi-weekly group "demo days", and virtual group lunches to create a collaborative, friendly work atmosphere. We are a 100% remote company, and embrace that!
If this sounds like you, GREAT! Read on and then begin your application to join ACT360 Web & IT Inc.
About the company, Our Values:
Be the Customer: We prioritize listening to our customers and team members to fully understand their needs. By empathizing and putting ourselves in their shoes, we create tailored solutions and responses that work.
Give the 360° Solution: We are dedicated to providing our clients with comprehensive solutions. We actively contribute ideas and suggestions to improve the value they receive.
Be a Problem Solver: We dig deeper to identify the root cause of issues, going beyond immediate problems.
Always Looking Forwards: We believe in learning from mistakes, addressing them as a team, and ensuring they are not repeated. We proactively identify and address issues, helping find efficient and effective solutions.
Working to Live, Not Living to Work: We value work-life balance and offer a flexible, asynchronous, and remote-friendly workplace. We understand that our employees have lives and families outside of work, and we support them in maintaining a healthy integration of both.
Treating Employees Like Experts: We trust our employees to take ownership of their work and empower them to improve results. We hire experts who are eager to grow their knowledge and expertise, demonstrate a willingness to learn, and continuously enhance our company and client experience.
Key Responsibilities
Jira Administration Wiz
- Creation of projects, project structures in Jira
- Creation and management of project schedules and timelines
- Providing realistic timelines to clients, and working with them to make the timelines achieve their goals
- Manage balance of work between developers and developer skillsets
- Oversee the QA of tasks to ensure they achieve the clients goal, and are up to ACT360 quality
- Work with both Agile and waterfall projects depending on what fits the clients goals and scope best.
Client Communication Maverick
- Make sure the client knows what is happening, what's up next, and what they need to do.
- Make sure our clients feel heard, listened to and understood
- Ensure clients are approving decisions, changes and our understanding of their goals
- Gathering resources from clients quickly and effectively
Internal Organizer
- Ensure handoffs and syncing of projects between resources is effective and builds relationships between team members. We don't want work just thrown over the wall to the next person, facilitate people learning from each other, and using each others skills to improve our results.
Qualifications
- 4+ years of experience in Jira
- 4+ years of experience in project management in web design and development
- strong proficiency with CMS systems, and an ability to communication with clients
- Previous experience working at a digital agency / web development firm
- Leadership ability to prepare, meet and manage client calls
- Ability to ask clients Excellent questions, and ensure clients never feel like every question requires "let me ask someone on that"
- Technical writing skills for documentation
- Understands that Canadian work culture (meetings start on time, we do what we say, and are very friendly with our clients/ co-workers!)
- Has Excellent English and communication skills
If the above sounds like you, we can't wait to meet you! This role matters a lot in our company as you are the glue that holds everyone together, and helps the team members to move from one project to the next in a stress free way. If you are looking for a company where you work is seen and matters, and provides a great work environment while doing it, we can't wait to meet you.
Benefits:
- Flexible schedule
- Paid time off
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- How many years of agency experience do you have?
- What is the link to your LinkedIn profile?
- What salary range do you fall into?
Work Location: Remote
Job Type: Full-time
Salary: $U72,265.00 - $U101,171.00 per month
Language:
- English (Required)
