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“Whatever story you choose, you are the star”
For Excellence We Strive
From our origins in the hospitality sector - and now with more than a decade of experience - our combined services are set to enhance asset value.
At Strive Services Group we understand what it takes to deliver and maintain properties. We work with a wide range of clients and assets, from individual homes to entire residential buildings and hotels.
Our team of experts work seamlessly together using our rigorously tested frameworks. We put safety, operational and service success at the heart of everything we do, around the clock, seven days a week, 365 days a year.
POSITION SUMMARY:
Responsible to ensure that the finest personal service is delivered to Strive Residential Services residents and Guests while focusing on the highest quality services and value according to the specific nature of the request; he/she must ensure that all requests are followed up on promptly and professionally.
Policies and Procedures
Implement the Concierge policies, processes, templates, procedures and formats in order to improve the quality of concierge ‘best practices’.
Concierge Operations
- Welcome all guests with a smile and maintain a professional approach at all times.
- Greeting on arriving guests & retrieving their luggage.
- Escorting guests to their room, explaining the room facilities.
- Deliver luggage, messages, faxes, packages to guests and to undertake various other requests in order to ensure their comfort.
- Transport departing guest luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for.
- Assist with keeping lobby area clean & orderly.
- Ensure the luggage has been stored safely according to prescribed procedures.
- Provide gracious, attentive, and friendly service.
- Handling lost & found items
Job Types: Full-time, Permanent
Salary: AED1,200.00 - AED1,500.00 per month
