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- Manage Incoming Phone Calls.
- Generate sales leads.
- Identify and assess customers needs to achieve satisfaction.
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Go the extra mile to engage customers.
- Compile reports on overall customer satisfaction.
- Contribute to team effort by accomplishing related results as needed.
- Work with customer service manager to ensure proper customer service is being delivered.
Job Type: Full-time
Salary: Rs30,000.00 - Rs40,000.00 per month
Ability to commute/relocate:
- Karachi: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Customer Support: 1 year (Required)
Language:
- English (Required)
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