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At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.
We are currently looking for a Retail Learning and Development Partner to join our fast-paced fashion boutique in Melbourne.
THE ROLE YOU PLAY?
As a Retail Learning Development Partner, you will help to engage our own people who are the front face of CHANEL by strengthening their learning and development. This role serves as an integral conduit between learning and retail. The incumbent will support the implementation of people development initiatives and drive changes through coaching, role modeling and cross-function collaboration.
WHAT WILL YOU DO?
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Translate and transfer classroom learning into POS executions to strengthen client experience, raise capability and improve performance.
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Elevate learning journey by identifying needs, curating and customizing learning solutions (coaching, on-site training, digital learning etc) on products, services, client experience and retail topics.
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Work closely with Boutique Managers, Sales Managers and Areas Sales Managers to develop individual development plans for the retail teams as appropriate.
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Support on-boarding of new Beauty Advisors and Specialists by leveraging on the digital platform and other available tools to assimilate them into the new environment and coach them on products, selling skills and client experience.
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Share best practices, key observations and individual boutique strategies with the retail leadership team and ODHR team to define learning interventions and adaptions.
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Participate in people development discussions with retail leadership and ODHR.
WHAT WE ARE LOOKING FOR
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Expert knowledge in people development skills and retail leadership.
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Professional image to lead as a role model in being a Retail Learning Development Partner.
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Exceptional communication and presentation skills.
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Able to interact strategically and operationally with broad range of stakeholders.
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Experience in designing personalized learning paths and curating training content with a good understanding of organizational behavior.
We believe that the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.
We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.
#LI-DNI
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