Overview
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As Product Portfolio Manager, you will support the Product Lifecycle of medium/large projects and lead specification, design, development, testing, and service model creation of SITA products and services. You will be accountable for adhering to Product Lifecycle Management best practices and Stage Gate process, whilst meeting timeline, budget and quality requirements. In this role your will help Product Managers with Product Stage Gate processes and internal projects.
Reporting to the Senior Project Portfolio Manager, you will be a part of the Product Assurance Team responsible for supporting the framework and governance of product development.
The world is changing. Are you ready to define with future of travel with us?
What You Will Do
- Provide support to Product Management in the definition of requirements during prototyping phase
Developing appropriate cost-effective Technical and Operational Solutions, based upon proven methods and best practices
Identify project dependencies and ensure that they are clearly documented and communicated
Structure the development of the product readiness based on the internal / external supplier dependencies
Assist product management in the structuring of the developments, identifying all required resources to create a large cross functional team – ensuring resources are assigned, costed and committed
Agree roles, responsibilities and activities as well as establish milestones for successful project completion Co-ordinate with key contributors to review program status, scope changes, and to detect any deviations or cross program dependencies and facilitate any conflict resolution
Identify, analyze and quantify risks and take steps to mitigate risks, including organizational gaps
Regularly review project status with the Cross Functional Team and stakeholders, identify deviations or changes and suggest corresponding corrective actions
Specify IT Business requirements & design products based on Requirements
Conduct and document the Feasibility Study for product(s) with key stakeholders to be developed (Business Impact, Cost, Planning, Risks analysis) during all phases of development
Define supplier contract service definition and agree interfacing processes and tools,
- Manage 3rd party suppliers in order to secure the product's delivery
Coordinate the implementation of the operational processes and tools (Service Delivery, Operational Management, Pricing Strategy, Reporting, Service Levels, Billing, etc)
Coordinate the Alpha & Beta Trials of the product(s) in development through to general launch
Represent the product/program externally and internally, communicating status to all stakeholders
Determine committed Business readiness project plan in agreement with the project team members, manage project team and contributors according to project requirements
Regularly review development costs incurred against agreed budget and identify deviations and propose mitigations where possible
Ensure Service Design is developed and costed appropriately for all phases of development
Qualifications
Who You Are
University Degree or equivalent in telecommunications/IT
ITIL Foundation Certificate beneficial. - Formal project management training and certification
- PMP® certification recommended
Experience Ideally 3 years in IT solutions provider environment with knowledge of SITA like products and underlying technologies.
3-5 years of experience in Project Management / Product introduction, with a proven Project Management Methodology on medium projects with full budget responsibility
Knowledge of IT/ATI industries their economic drivers
Capability of coordinating, organizing and influencing virtual teams focused on delivery and support within an international environment
Competent in Microsoft Office, messaging, online purchasing, web conferencing systems
Good competence in MS Projects or other project management tools
Ability to drive medium to large size projects within a complex organization
What We Offer
SITA’s workplace is all about diversity: many different countries and cultures are represented in our workforce, and colleagues who’ve been working here for decades collaborate with those just out of college and early in their careers. SITA is a place of change and constant improvement, where we're always pushing ourselves to find better ways of doing things: smarter, quicker, easier, for us and our customers and for their customers too.
And we offer all the good stuff you’d expect like holidays, bonus, flexible benefits, medical policy, pension plan and access to world class learning.
Welcome to SITA
SITA is the world’s leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry. We apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport.
We design, build, and support technology solutions all with one vision to create easy air travel every step of the way. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Are you ready to explore the opportunities?
For your security, during a SITA hiring process:
Never respond to an email asking for a payment, your credit card number or a copy of your bank details;
Always check the sender's address before opening the message. For SITA, the address must be equal to “givenname.surname@sita.aero”. Otherwise, it is a fraudulent message;
All open positions are published on SITA official website and we encourage candidates to apply through it directly.
In case of issues with uploading your CV or accessing the application system, please contact us @ careers@sita.aero
