EBSCO International is the international operations group of EBSCO Information Services (EIS). EIS provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, Massachusetts, USA, EIS employs more than 2,700 people worldwide. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.
ONSITE IN PRAGUE
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Training Specialist for Central and Southeast Europe (Czech Republic, Slovakia, Hungary, Slovenia, Croatia, Serbia, Bosnia & Herzegovina, Montenegro, North Macedonia, Greece, Cyprus, Romania and Bulgaria)
Responsibilities:
- The Training Specialist’s primary function is to independently execute the regional training plan, developing and delivering customer training (both online and on site) regarding EBSCO products, services, and enhancements.
- Creation and maintenance of training outlines and presentations, as well as delivery of online training for customers in English and Czech.
- Work with libraries to maximize customer loyalty and retention.
- Work with Sales Management to define and establish training plans in the assigned territory and markets.
- Serve as a visible spokesperson and expert for relevant EBSCO products. Remain abreast of product changes in order to share updates with customers
Requirements:
- Bachelor's degree or higher
- Previous experience in the similar position
- Technical acumen - for development of in-depth technical product knowledge and video development
- Competency in the use of personal computing, tablets and other mobile devices to perform business functions which include: Email communications, Microsoft Word, Microsoft Excel, Microsoft PowerPoint and SharePoint
- Competency in the use of the internet with the associated ability to effectually demonstrate company's products and services
- Possession of a valid driver’s license for the assigned territory
- Able to travel 50 % of the time in the territory covered
- Confident with public speaking and making presentations to audiences ranging in size from one to several hundred people
- Self-motivated with the ability to work independently and as a part of the team
- Residing in Prague
Language skills:
- Czech or Slovak language speaker with active knowledge of written and spoken English - official company language
- Knowledge of other language from Central and Southeast Europe region is an advantage
To apply:
- Please provide your resume and cover letter
