$ads={1}
- Respond to customer inquiries and provide technical assistance in a professional and courteous manner.
- Troubleshoot and resolve customer issues related to software, hardware, network, or other technical problems.
- Identify and escalate complex or unresolved issues to higher-level support teams or supervisors.
- Document customer interactions, including problem description, troubleshooting steps, and solutions provided.
- Follow company guidelines and standard operating procedures while addressing customer concerns.
- Collaborate with cross-functional teams, including developers, engineers, or technicians, to resolve complex technical issues.
Job Types: Full-time, Permanent, Fresh graduate
Salary: Php25,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Discounted lunch
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid toll fees
- Paid training
Schedule:
- Day shift
- Night shift
Supplemental pay types:
- 13th month salary
- Commission pay
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Technical Support Representative: 1 year (Required)
Language:
- English (Required)
$ads={2}
